Returns & Exchanges Policy

We want you to be 100% satisfied with your purchase! If a product doesn’t meet your expectations, you can return it under the following conditions:

✔ Return period: You have 7 days from the date of delivery to request a return or exchange.
✔ Item condition: Products must be new, unworn, unwashed, and returned in their original packaging.
✔ Return shipping fees: Customers are responsible for return shipping fees unless the item is defective or an error was made on our part.
✔ Refund process: Once your return is approved, we will issue a refund within 7 business days using your original payment method.

📦 How to request a return?
1️⃣ Contact us at nayfashion.contact@gmail.com with your order number.
2️⃣ Follow the return instructions provided by our team.
3️⃣ Ship the package with a tracking number to ensure safe delivery.
4️⃣ Once we receive and approve your return, you’ll receive a refund or exchange.